FAQ

Of course!
All our items can be personalized 100%.
You can choose colors, names, characters, materials, and decorations.
You can read the full personalization guide here.

Yes, absolutely.
We create completely custom pieces, even based on your own design or idea.
Send us a message or inspiration photo and we’ll propose a handmade solution just for you.
Every dream can become reality — just tell us your idea.

It depends on the type of item and the season:

• Birth bows: from a few days to 2 months
• Mobiles: 1–2 months
• Wooden items (crib signs, night lights): 15 days – 1.5 months
• Textile pieces: around 30 days

Everything is handmade, so we accept a limited number of orders per week.
Production times may be longer during peak periods such as Christmas, Easter, birthdays, or baptisms.
Don’t miss the chance to gift a unique handcrafted piece made with love for babies and newborns.

Yes, in many cases.
We are direct producers, which also allows us to speed up production when possible.

No worries.
All shipments are insured against damage, loss, and theft.
Contact us within 5 days of delivery to open a claim.
Just send us a message with a photo of the damage.

You can modify your order at no extra cost before production begins.
After confirmation and the start of production, changes or cancellations may no longer be possible, as these are fully custom pieces.
If a modification is still possible, it may require an additional fee.

Our teepee tents are designed to be assembled easily by one person, without tools.
It only takes a few minutes.
A full video tutorial is available on our website and YouTube channel.

For the most stable and safe result, we recommend purchasing the matching frame from our shop — designed to work perfectly with our mats and ensure safety.

If you prefer a practical solution, you can use double-sided velcro:

Attach the soft side to the fabric of the mat (so washing won’t damage it)

Attach the rough side to the furniture surface

This way, the mat will stay in place without damaging either the fabric or the furniture.

Yes, we create every changing mat to fit your furniture or structure perfectly.
If you don’t see your size listed, just write it in the comments.

Never in the washing machine.
To keep it clean and hygienic, we recommend:

• Using warm steam (from 20 cm distance) to gently disinfect and soften the felt
• Removing dust with a soft brush or dry cloth
• Avoiding direct contact with water or aggressive detergents

Extra tip: If your mobile has a music box, avoid getting the mechanical part wet. Cover it with a dry cloth while cleaning the felt.
This way, your mobile stays beautiful, fresh, and safe for your baby — just like new.

It depends on your needs and lifestyle as a mom.
Classic pillow:
Soft and enveloping — ideal if you're expecting twins or want to use it as a pregnancy pillow.
It supports your back and belly, helping you rest better.
The cover is removable and washable, making it easy to reuse with a second child.
Transformer pillow:
Perfect for moms who love practicality and versatility.
It’s more compact and great for travel.
It can turn into a playtable (with a washable surface and sensory toys) or into a little armchair when the baby starts sitting on their own.
In short: choose the classic for maximum comfort, or the transformer for practicality and multifunctionality.
Both are designed to support you from pregnancy to your baby’s early years.

We recommend using bumpers from around 4–6 months, depending on your baby’s development.
The ideal moment is when your baby begins turning and rolling independently.

Before this age, the baby does not physically need bumpers.
We follow pediatric guidelines and recommend using them only when your baby reaches the right stage, ensuring safety and comfort.

Our canopy is more than decoration: it protects your baby from drafts, direct light, and insects, creating a cozy and calming atmosphere for sleep.
It also adds a magical touch to the room.

Yes, our models have universal openings for safety belts.

Absolutely.
Each toy is handmade with natural, hypoallergenic yarn and contains no detachable parts.
They’re perfect from the first months of life.
For extra safety, we recommend not leaving children under 3 years old alone with any toy.

Yes.
All our bumpers are custom-made.
Provide your crib’s measurements, and we’ll adapt the bumper perfectly.
Some bumpers fit specific crib models better — you can read more about this on our blog.

No.
Our stickers are removable and repositionable — they leave no residue.
You can apply them on smooth walls, furniture, or doors.

Yes, absolutely.
Send us the name or design, and our illustrator will create your custom artwork.

Yes.
Our wicker cradles are designed for a newborn’s first months.
They offer a warm, safe environment made with 100% natural, breathable materials.

You can clean the structure with a damp cloth and gentle detergent.
The inner fabrics are removable and machine washable.

The reducer is ideal from birth to around 4–6 months, when the baby begins sleeping on their tummy.
But many parents continue using it in the crib as a cozy nest — babies love it.

Yes! All our reducers have removable, washable covers.
You can also choose personalized colors and patterns.

Absolutely.
Each bow is drawn and sewn by hand according to your request.
Just send us your image or describe your idea.

Yes.
We use low-voltage LEDs with no heat or harmful emissions — safe even when left on all night.